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WASHINGTON, March 9 /PRNewswire/ -- Vietnam veterans now have a new
national toll-free help line to answer their questions about Agent
Orange exposure, health care and benefits.
The new help line -- 1-800-749-8387 -- is part of the continuing efforts of the
Department of Veterans Affairs (VA) to reach America's 2.3 million Vietnam veterans.
Callers can speak directly to VA representatives Monday through Friday from 8
a.m. to 4 p.m., Central Standard Time, or access a 24-hour automated system.
They can leave voice mail messages to have information sent to them or listen to
recordings about exposure to Agent Orange, VA benefits, health care and disability compensation.
``As scientific studies expand our understanding of the possible long-term health
effects of Agent Orange spraying in Vietnam, VA is increasing its programs for
affected veterans,'' said Secretary of Veterans Affairs Anthony J. Principi, himself a
Vietnam veteran. ``VA is committed to reaching out to these veterans and their
families whenever and wherever possible to ensure they receive the health
care and other benefits they deserve.''
VA expects considerable interest in the help line because of a new policy that
allows Vietnam veterans with adult-onset (Type II) diabetes to receive disability
compensation for ongoing medical problems linked to Agent Orange or other
herbicides during the war. VA now recognizes 10 medical conditions as being
associated with Agent Orange.
Agent Orange was a herbicide used to unmask enemy hiding places and destroy
foliage during the war. It has been linked to a variety of health problems, ranging
from rare conditions and certain birth defects in veterans' offspring to diseases that
are somewhat common in middle age, such as prostate cancer and adult-onset
diabetes.
A regulation to provide monthly compensation for Vietnam veterans with adult-onset
diabetes is expected later this year. VA estimates that approximately 200,000
Vietnam veterans will receive service-connection for their diabetes within the first
five years under the new policy. About 36,000 veterans from all periods of service
are already recognized as ``service connected'' for diabetes.
As part of its outreach, VA is expanding its Agent Orange Review newsletter
mailings to over 600,000 identified, in-country Vietnam veterans. A special issue of
the newsletter has been prepared which summarizes VA benefits for veterans
exposed to Agent Orange and the procedures to obtain benefits.
The newsletter, along with the help line, builds upon longstanding VA outreach to let
Vietnam veterans know of changes to their benefits. Over the last 18 years, VA has
provided periodic newsletters to over 300,000 Vietnam veterans who have
received free Agent Orange-related physical examinations.
The help line is located at the St. Louis VA Regional Office, which has a similar
toll-free help line for Gulf War veterans. The two help lines will share the same
telephone number, with callers selecting the service they wish.
For general information on VA benefits and programs, visit VA's website at
http://www.va.gov . VA has developed a specific Agent Orange Web Page in
conjunction with the help line. It can be accessed at
http://www.vba.va.gov/bln/21/benefits/herbicide .
SOURCE: U.S. Department of Veterans Affairs
Agent Orange Links
Veterans
Administration (Agent Orange)
Veterans
Administration (Benefits)
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